eturn Eligibility: If you receive a product that is damaged or not as described, you may request a return. All return requests must be submitted within 7 days of receiving the product. Items must be unused, with all original packaging intact.
Replacement Process: Once we receive your return request, we will evaluate the product’s condition and, if approved, either issue a replacement or provide a store credit. Shipping costs for return items may be the responsibility of the customer, unless the product is defective or the return is due to an error on our part.
Non-Returnable Items: Certain items, such as personalized products or digital goods, are non-returnable. This will be clearly mentioned on the product page.
Customer Care: For assistance with returns or replacements, please reach out to [email protected].
Warranty Policy
Some of our products may come with a limited warranty provided by the manufacturer. Warranty information, if applicable, will be included in the product description.
How to Claim Warranty: If your product is eligible for a warranty claim, contact us at [email protected] with proof of purchase and a description of the issue. We will guide you through the warranty claim process.
Limitation of Liability
Michisi is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our liability is limited to the value of the products purchased.
Changes to Our Policies
We may update our policies from time to time to reflect changes in our practices or legal requirements. Please check this page regularly for any updates.
Contact Information
If you have any questions or concerns about our policies, feel free to contact us at [email protected].
